Privacy Policy for esimcenter.com

Effective Date: May 27, 2025

At esimcenter.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information, and what rights you have in relation to that data. By using our website or purchasing our eSIM services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

• Personal Information: Your name, email address, phone number, and billing details.
• Device & Usage Data: Your IP address, browser type, operating system, and how you interact with our website.
• Location Information: General geographic data (e.g., country or city) if your device permits it.
• Payment Information: Processed securely by third parties such as Stripe or PayPal. We do not store your full payment details.

For more information, see our Cookie Policy.

2. How We Use Your Information

We use your information to:

• Process your eSIM order and provide our services
• Communicate with you regarding your account or support inquiries
• Send transactional and promotional emails (with your consent)
• Improve our website functionality and performance
• Comply with applicable laws and prevent fraud

3. Legal Grounds for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Consent – for marketing emails and cookies
• Contract – to deliver your purchased services
• Legal Obligation – to fulfill tax or compliance requirements
• Legitimate Interest – to maintain and improve service quality and security

You may withdraw consent at any time via our Contact Page or by emailing privacy@esimcenter.com.

4. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers, such as payment processors, analytics tools (e.g., Google Analytics), and customer support platforms
• Government authorities, if required by law

All third-party partners comply with GDPR, CCPA, or equivalent standards.

5. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your personal data
• Correct or delete your data
• Object to or restrict certain uses of your data
• Request data portability
• Lodge a complaint with your data protection authority

To exercise your rights, contact us via our Data Request Form or email us at privacy@esimcenter.com.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Enable secure login and checkout
• Analyze how visitors use our site

You can manage your cookie settings anytime via our Cookie Settings Panel. For full details, see our Cookie Policy.

7. International Data Transfers

If you are accessing the site from outside our hosting country, please note that your data may be transferred and stored in other jurisdictions. We ensure all transfers follow legal safeguards such as Standard Contractual Clauses (SCCs).

8. Data Security

We use industry-standard encryption (SSL), secure servers, and access controls to protect your data. Only authorized personnel can access your information.

9. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal and accounting obligations
• Resolve disputes and enforce agreements

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

📧 Email: privacy@esimcenter.com
📄 Contact form: https://esimcenter.com/contact
🌐 Website: https://www.esimcenter.com